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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
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Area 15 · Data, AI and consulting

Data and analytics

Here is how a sales summary gets made in plenty of companies: somebody exports figures from Comarch ERP Optima, pastes in an Allegro report, recalculates commission by hand and emails a spreadsheet to the board on Monday morning. That eats several days a month and produces several versions of the truth. Our job is to clean the underlying records, pull every source into one database and give you reports that update without anyone touching them.

Tell us about your reports Browse the services
3
services in this area
1 source
of figures for every department
Power BI
or Looker Studio
EU
the region we choose for your data

Three services that fit together

Order in the core records is step one. A common warehouse with dashboards is step two. Running in parallel, software extracts data from paperwork that still turns up as PDFs and scans.

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Master data management

One list of customers, suppliers and products: tax IDs checked against the GUS register and the VAT white list, duplicates merged, rules for adding new entries. Skip this and a warehouse simply displays the mess faster.

Data warehouse

Figures from Symfonia, enova365 or Comarch ERP XL, from Allegro, your web shop and Google Ads flow into a single EU-hosted database. Power BI or Looker Studio reports sit on top and show identical numbers whoever opens them.

Intelligent document processing

KSeF has structured domestic invoices, yet foreign supplier invoices, WZ and PZ stock documents, consignment notes and contracts remain. We read those automatically; a colleague just checks and approves.

Signs it is time to act

Projects often start with “we need a dashboard”. A short conversation usually shows the real trouble lies deeper, in one of the places described here.

Sales and finance quote different revenue

We write shared definitions down. One team counts from the order date, another from the invoice date, a third deducts Allegro returns.

One customer, three spellings

We clean the records and add rules. “Kowalski sp. j.”, “KOWALSKI SPÓŁKA JAWNA” and an entry with no tax ID count as three separate firms in any report.

Month-end takes a week

We build a warehouse that loads itself. Excel exports and stitching sheets together swallow the financial controller’s time.

Stock levels are always a day old

We schedule automatic refreshes. When an Allegro listing sells faster than the report arrives, restocking decisions are made blind.

The warehouse team retypes supplier paperwork

We introduce automatic reading. Someone copies every line of supplier delivery notes and German or Chinese invoices into the system manually.

A dashboard does not fix data; it only makes it look better. A hand-built spreadsheet has one virtue: a person looks at every figure and occasionally spots nonsense. A colourful chart looks professional, so nobody questions it, even when duplicate accounts noticeably inflate the customer count. Data quality is therefore checked right at the start, before the first chart exists.

From Excel to a report that refreshes itself

Phase one covers a single area, usually sales or stock, and a handful of key indicators. Other departments join once the first report is part of daily routine. Everything happens remotely through secure access to your systems.

01

Agreeing the numbers

Together with finance and sales we settle how revenue, margin and marketplace returns are calculated. Skip this and every report gets challenged at its first meeting.

02

System inventory

We list the sources: ERP, shop, Allegro, spreadsheets. Each gets an owner, an access method and a note of fields holding personal data for your GDPR records.

03

Trial report

The first report is compared against the old Excel file. Every gap gets explained before the automated version reaches the board.

04

Expansion

New departments and metrics come on board. With the data model and loading already running, every later report is quicker and cheaper to produce.

Questions and answers

If you run on Microsoft 365 and your data comes from an ERP and SQL Server, Power BI usually wins: it models data well and makes permissions easy. Looker Studio plugs straight into Google Ads, GA4 and Sheets, so it suits marketing teams and online shops. You can also use both, with one shared warehouse underneath.

It should not. Extraction runs overnight or in small batches, ideally via an API or a database replica, never as heavy queries during office hours. That is exactly why reports sit on a separate warehouse rather than directly on the Comarch ERP or Symfonia database your whole sales team is using at the same moment.

Inside your Azure or Google Cloud subscription in an EU region or, if you prefer, on a server in your own data centre. A processing agreement is in place and permissions follow job roles: the sales director sees the whole country, a regional rep only their territory and clients. Every time a report is opened, the log records it.

Where records are in decent shape, the first report arrives much sooner, definitions included. With thousands of duplicates, clean-up becomes the bulk of the job. We give a date only after inspecting the database, never at the first meeting.

Related areas

All services
Area 14 Artificial intelligence Putting tidy data to work Area 10 E-commerce and integrations Data flowing between shop and accounts Area 16 IT consulting and audit Choosing metrics that matter Solution GDPR compliance Keeping personal data in dashboards safe

Let us get your numbers in order

Tell us which reports are still assembled by hand and where the figures disagree. We will look at the source systems and suggest a starting point.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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