Business Individuals Public sector
Remote support Help
Pay an invoice BLIK, card or instant transfer Is this invoice ours? Invoices and KSeF
Polski English
Get a quote
Services
Solutions
Pricing
Courses
Company
Contact
Get a quote
See the full catalogue of 83
IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
All 14 solutions
Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Area 14 · Data, AI and consulting

Artificial intelligence

Most companies are past the wow stage by now. Someone demonstrated a chatbot drafting emails, someone else pasted a client contract into it. The question worth asking today is simpler: where will AI give your people back hours every week, and how do you get there without company data leaking outside? We begin with numbers, and pick a model later.

Point us to a process Browse the services
4
services in this area
1 process
first, the rest follow
EU
the cloud regions we choose for your data
GDPR
and the AI Act in every plan

Four services along one path

Start with whichever one fits. The usual order, though, runs like this: decide what is worth automating, get a working tool, give it a proper home, and make sure people know how to use it.

Send an enquiry

AI strategy

A shortlist of processes with estimated savings, a view on data quality and on risk. For each idea we flag AI Act questions to check with a lawyer, and the result becomes a roadmap for the coming year.

AI implementation

A real tool living where your staff already work: Outlook, Teams, a WooCommerce shop or Comarch ERP Optima. Think routing incoming mail, drafting replies or writing Allegro listings.

Cloud infrastructure for AI

Models running in your own cloud account in an EU region, with a vector database and GPU spending kept on a leash. Open models too, including the Polish PLLuM, for data that must not reach an outside provider.

AI training for teams

Live online workshops built on tasks the participants bring, not textbook examples. One module never changes: what stays out of the chat window, and a two-minute routine for spotting an invented answer.

Where AI pays back fastest

A strong candidate ticks three boxes: the task repeats dozens of times a day, one slip is not a disaster, and a person looks at the output before it goes anywhere.

Shared mailbox and complaints

A colleague confirms the routing. Each incoming message is sorted: the model tells a complaint from an order or an invoice query, and suggests an owner plus a draft reply.

Allegro listing copy

Someone reads it before it goes live. Product attributes turn into a Polish draft description, and into German or Czech ones when you also sell on Amazon.de or Kaufland.

Assistant for internal procedures

Answers point to their source. A new starter asks about remote working rules or the returns procedure, and the assistant quotes the relevant SharePoint passage with a link.

Contracts from counterparties

A lawyer makes the call. The model sets the draft against your template and flags altered penalty clauses, payment terms and liability caps.

Meeting notes

An attendee edits and sends them. A recorded Teams call becomes a list of decisions and dated actions, ready to drop into Planner or your CRM.

Company information has no business in random free chatbots. Before anything goes live, we agree with you what an outside model is allowed to see and what stays inside your Microsoft 365 tenant or in a European data centre. Where personal data is involved, we add a processing agreement, an entry in the record of processing activities and, if needed, a DPIA. All of this is written down, so you can show it to your data protection officer, an auditor or the Polish supervisory authority.

How we get started

A small pilot on real data comes first, a company-wide rollout second. Workshops, configuration and sign-offs all happen remotely over Teams or Google Meet.

01

One process, one yardstick

We measure how long the team spends on a repetitive job today and set a success threshold, for instance “80% of emails reach the right person without correction”.

02

Pilot inside normal work

A handful of people use the tool for an agreed period. A human checks every output while we record hit rate and time saved.

03

Results decide

We compare the outcome with the baseline. If the threshold is missed, the pilot ends there and you hear it plainly. Stopping early is far cheaper than a rollout nobody benefits from.

04

Rollout and ground rules

The tool reaches every user, and the company gets a short AI usage policy together with training on handling data.

Questions and answers

The AI Act places duties on more than just the makers of AI systems, but what applies depends on how AI is used, and the rules come in stages. We help you list which tools the business uses and for what, and draw up rules for working with them. Which obligations apply to your company is worth assessing with a lawyer.

That depends on the service terms and configuration. We choose business editions whose terms exclude training on your content, review those terms with you before launch since they can change, and pick EU regions. For especially sensitive material, medical records for example, the model runs in your own cloud account, or we use an open model that sends queries nowhere.

Sometimes. PLLuM and other models trained on Polish handle official language and inflection well, and they can run on infrastructure you control. Large commercial models can be stronger at other tasks, and the picture changes quickly. Rather than guess, we test two or three options on your own documents and compare the results side by side.

Liability is a question for your lawyer; in practice the model output is only a suggestion, which is why our projects keep a human sign-off at the end. We do not automate jobs where a single error costs a lot and could slip through unnoticed. While the pilot runs, we track the error rate and agree up front on a floor below which the tool will not go into use.

A pilot covers a single process and is priced as a fixed fee or at PLN 190/hour excl. VAT. Model usage comes on top at the provider’s rates, which we estimate for your volume before launch. The point is to find out cheaply whether the idea holds up, long before any spending on licences and integrations.

Related areas

All services
Area 15 Data and analytics Tidy data for AI to work with Area 08 Secure use of AI Rules and oversight for AI tools at work Solution Data in the EU Where data physically sits and models run Area 19 Training More courses for your team

Let us find where AI will pay off for you

Describe the jobs your team repeats every single day. We will pick the strongest candidates and propose a pilot with a measurable goal.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

We set strictly necessary cookies only: they keep the site running and remember the city you chose. Nothing here is used for advertising or tracking. More in our privacy policy.