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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
All 14 solutions
Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Area 19 · Software and skills

Training

The company pays for SharePoint, yet people still email each other “quote_v7_FINAL_fixed.xlsx”. Blaming the product misses the point. It was installed, yet no one sat down with the team to show how it slots into their routine. Our sessions run online, inside your own systems and built on examples from your business, so people leave the call with a trick they will put to use the very next morning.

Plan a session Compare the formats
2
formats: a group or a single learner
Live
on Teams or Google Meet, recorded
Your data
with a sandbox where mistakes cost nothing
Completion
confirmed in writing for each participant

Two ways to learn

The subjects overlap. The difference lies in who is on the other end of the call and how deep into the detail we go.

Help me choose

Corporate training

Aimed at a whole company or a single team, for example around a change of tools such as leaving the old network drive for SharePoint and Teams. We keep groups to ten at most, so questions get answered, and each module is short enough not to wreck the day.

One-to-one training

Just you and an engineer, going as fast or as slowly as suits you. Suited to board members, specialists and the colleague who became “the IT guy” by accident and now looks after Entra ID, Intune or the file server single-handed.

Typical subjects

Five themes that keep coming back in everyday office work. The agenda is always adapted to your company.

Everyday Microsoft 365

For all staff. Sharing files through Teams, OneDrive and SharePoint so nobody has to hunt for the latest version in their inbox.

Spotting phishing

For all staff. Fake invoices, texts about an “unpaid parcel fee”, messages pretending to be a bank or mObywatel. Also useful for firms getting ready for NIS2 requirements.

CRM and the sales process

For sales teams. Agreements with customers end up in the system rather than in a notebook on the passenger seat.

Copilot and AI tools

For marketers, support agents and anyone producing reports. Quicker drafts and reports, with no personal data pasted where it does not belong.

Administration and security

For whoever looks after IT internally. The confidence to fix routine issues without opening a ticket with an outside provider.

You can put a number on the result. If your tickets come to our helpdesk, before the course we can count how many concern the subjects involved, file sharing or passwords for instance. A few weeks later we count again and show you both figures side by side.

How a course comes together

Dates are agreed with you. This is what happens between the first call and the last certificate of completion.

01

Diagnosis

A five-minute form for attendees and a talk with whoever is commissioning the course. People are then grouped by what they can already do.

02

Agenda and dates

You receive a module breakdown with goals and timings. Dates are chosen so a department is never emptied on month-end closing day.

03

Live classes

A Teams or Google Meet link lands in each attendee's calendar. Wherever an error could hurt, we set up a practice account or a copy filled with dummy records.

04

Certificates and cheat sheets

Every attendee is issued a certificate of completion, and the company keeps the recordings plus one-page cheat sheets that help when onboarding the next hires.

Questions and answers

No, only remotely. The team can sit in one room facing a projector with a conference microphone, or everyone can stay at their own desk, which makes the exercises easier. Either way, staff in branches elsewhere in Poland do not lose a day to travel.

Yes. International companies with a Polish office often have mixed teams, so we teach in Polish, in English, or in two separate language groups. Materials and cheat sheets are prepared in whichever language the session uses.

They get the recordings, cut into short clips, and the step-by-step cheat sheets. For many firms that is enough. If several newcomers pile up, we run a brief induction session rather than repeating the whole series.

Yes. Everyone gets a certificate of completion, and the company gets an attendance list with date and topics. It can serve as a record of training in your data protection documentation; whether it is sufficient in your case is for your data protection officer or lawyer to judge. It is not, however, a vendor certification or a professional qualification.

Some firms use the National Training Fund (KFS) or European Funds programmes. We do not submit applications and cannot promise an award, but we help prepare the technical part: the programme, timetable and quote for the course. Check the call conditions with the institution running it.

Related areas

All services
Area 08 Cybersecurity Simulated phishing and written security rules Area 11 Bitrix24 and intranet Courses included when the portal goes live Area 14 Artificial intelligence Everyday AI for ordinary office jobs Area 18 Software and licences Picking the tools before teaching them

We will put together a course for your team

Tell us who needs to learn what and how many people will attend. We will suggest a format, an agenda and dates.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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