Small businesses

A friend helps when time allows, and usually he is the only person who knows the admin passwords. A contract gives you an agreed response time, cover during holidays and documentation that belongs to you. If your helper wants to stay involved, we are happy to split the work and agree clearly who handles what.

Almost everything in a small office comes down to user accounts, licensing, mailboxes, updates and applications, and we sort all of that through an encrypted remote session, often in minutes. When something physical needs swapping, such as a dead router, we talk a member of your staff or your internet provider through it step by step.

Both. Your accountants know which invoices to issue, but someone still has to manage KSeF permissions, tokens in the invoicing software, updates, and make sure access does not hang on one person's private login. We own that technical side and coordinate it with your accounting office.

That is a sign prevention works. The fee also covers monitoring, updates and backup checks, which carry on whatever the ticket count. If you hardly need us for months on end, we will ourselves recommend moving to hourly billing at PLN 190 excl. VAT.

With a short online call and a look at what you already have. You get an inventory of hardware, accounts and software, a list of gaps and a monthly price for looking after it. Scope and timelines are set out in the contract.