Payments

Companies settle a KSeF-issued VAT invoice by bank transfer, private clients pay in advance through a secure link, and public-sector buyers can receive their invoice via PEF. This page sets out deadlines, accepted methods and a quick routine for confirming an invoice really came from us.

14 days
for businesses to pay
Upfront
for private clients, by BLIK or card
KSeF
carries every business VAT invoice
PEF
available to public authorities

VAT invoices for companies

Subscriptions are invoiced once each month has ended, projects once a stage is signed off. Payment falls due 14 days from the invoice date.

Email us about an invoice
01

Issued in KSeF

We raise it in the Polish National e-Invoice System, so your bookkeeper can pull it straight from there. A PDF copy also arrives from office@apply.pl.

02

Your purchase references

Need a PO number, cost centre or department name printed on it? Tell us before the month closes and it will be there from the start.

03

Transfer to the account shown

The bank account always appears on the invoice itself. Put the invoice number in the transfer title so we can match the payment quickly.

04

Booked on arrival

We record your payment once it reaches our account. How long a transfer takes depends on your bank.

Our account number is deliberately absent from this website. The invoice is the only place to find it. We do not announce a change of account by email alone. If a message tells you about “new bank details”, hold the payment and write to office@apply.pl with “Invoice” in the subject line.

BLIK, card or instant transfer

For private individuals. A remote session starts at PLN 129 incl. VAT, and an hour of work costs PLN 219 incl. VAT. Once we agree what needs doing, you get a payment link, and work begins as soon as the money clears.

Ways to pay

BLIK, a Visa or Mastercard card, or a fast transfer from your own bank. It all happens in a single window run by a payment operator, with no account to create.

Keeping it safe

Card details go into the licensed operator's page, not ours. We never see your card number or BLIK code, and nothing is stored on our side.

Paying in advance

You pay before the session for the time we agreed. Should the job run longer, we ask first and only then send a second link.

Refunds

If we cannot deliver what was agreed, the money goes back by the method you used. Timing depends on your bank or card issuer.

Receipt or invoice

By default an e-receipt reaches your inbox. Prefer an invoice in your name? Just mention it before you pay.

Who it suits

Individuals with a single task to sort out quickly, such as moving photos to a new laptop or getting rid of a virus.

Is this invoice really from us?

Fake invoices carrying a swapped bank account are a well-known scam aimed at businesses. Before paying, spend one minute on four simple checks.

Contact
Check 1 It exists in KSeF Every business invoice of ours has a KSeF number and shows up in your accounting system
Check 2 The account matches Compare it with earlier invoices and with the Polish VAT taxpayer white list
Check 3 The amount makes sense The subscription matches your contract, and extra work is approved by you in writing beforehand
Check 4 Unsure? Ask Email office@apply.pl with “Invoice” in the subject before sending any money

Transfer sent, yet the invoice still shows as unpaid? Forward the confirmation from your online banking to office@apply.pl with “Invoice” in the subject. We will trace the payment and get back to you.

Questions and answers

Afterwards. The subscription invoice follows the end of each month, and project invoices follow each accepted stage. Only private clients pay ahead, through a payment link. Larger projects get their own billing schedule in the contract.

Business prices are net, with 23% VAT added. Prices for individuals are gross, meaning VAT is already in. Every invoice lists the net figure, the tax and the total due on separate lines.

An email reminder comes first. What happens after that, interest included, is set out in the contract.

It is lodged in KSeF regardless and waits for you there. Meanwhile the PDF version lands in your inbox, so you can pay straight away. If you need help granting KSeF permissions inside your company, a short remote session sorts it out.

Where the contracting authority requires it, we send a structured invoice through PEF, the public e-invoicing platform, to the unit's designated account. When ordering, give us the buyer and recipient details plus the contract number, since documents missing them may be rejected.

For services to a business with a valid EU VAT number, the reverse charge generally applies and no Polish VAT is added. You pay by transfer to the account printed on the invoice, quoting its number in the reference.

A question about paying

Missing an invoice, need a copy, or cannot see your payment reflected? Drop us a note and we will reply within one working day.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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