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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
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Service · Data and analytics

Master data management

No report is better than the records feeding it. After a few years, a typical trading company has the same wholesaler in its ERP four times over, one product under two codes because it once arrived by the carton and once by the piece, and a web shop that creates a new customer for every guest checkout. Our work removes that clutter and sets up safeguards, so half a year on you are not back where you started.

Send an enquiry Scope of work
Tax IDs
checked with GUS and the VAT list
Duplicates
found and merged
An owner
for each record type
Monthly
data quality report

Included in this service

The software matters least here. The deciding factors are an accountable owner per list and guidelines spelled out plainly enough for a new hire to follow without asking.

Talk the scope through with an engineer

Measuring the damage

From an export of all business partners and items we tally repeated entries, blank required fields, alternative spellings of one name and inconsistent units.

Verifying business partners

Company details are checked against the GUS REGON register and the VAT taxpayer white list. A correct buyer tax ID matters even more now that invoices go through KSeF.

Products and codes

Consistent names, EAN barcodes, units and pack conversions. ERP product codes get linked to Allegro listings and shop SKUs, frequently via BaseLinker or Apilo.

Merging duplicates

Repeated cards are combined so that documents, balances and sales history stay attached to the correct card once the merge is done.

Rules for new entries

Naming and address conventions, required fields, and a short list of people permitted to create new partners or items.

Consumers and GDPR

We flag private customer accounts inactive for longer than your retention policy allows, so they can be deleted or anonymised.

How we work together

The assessment is a short stage. Tidying is then phased over time so it does not disrupt daily sales or month-end closing.

01

Diagnosis

Working over encrypted remote access, or from an extract, we quantify the faults and point out which ones skew your figures hardest.

02

Rules

Written together with the sales and warehouse staff who key in records every day, with managers only part of the conversation.

03

Clean-up

Active customers and products on sale come first, the archive last. Every merge is signed off by the record owner.

04

Upkeep

Validation when a record is created, plus the monthly quality report, keep standards from slipping.

The costliest duplicate lives in your product list, not your customer list. When one item has two codes, stock is split between them, and the Allegro listing tied to the first code shows zero available while a full pallet sits on the shelf. That mistake loses sales every single day and never shows up in a financial report.

Questions and answers

Mostly haste and integrations. A salesperson searches by an abbreviated name, finds nothing and opens a new card. The web shop pushes every guest order into the ERP as a brand-new customer. Searching by tax ID, pulling company data from GUS and a correctly configured integration all help.

Spotting likely pairs, yes, and that saves a great many hours. Confirming each merge, however, remains a human job. Two firms with near-identical names are sometimes a parent and subsidiary with separate tax IDs, and joining them by mistake tangles balances that are painful to separate later.

Seldom, if you employ fewer than 250 people. Most issues are solved by rules, validation inside Comarch ERP, Symfonia or enova365 and a standing quality report. Standalone master data software pays off only once several applications need live access to one shared set of cards.

Usually the most neglected part. We show how many consumer accounts have lain unused for years, and you decide with your data protection officer what to delete or anonymise. Accounting documents are left untouched because the law requires you to keep them.

Neighbouring services

Go to the area overview
Service Data warehouse ERP, Allegro and shop data in one place, reported in Power BI Service Intelligent document processing Automatic reading of foreign invoices, WZ and PZ notes, and contracts

Get your records in order

Point us to the figures that never match and the lists that feel messy. Step one is sizing the issue with hard numbers.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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