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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
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About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Area 17 · Data, AI and consulting

Digital marketing

Creative work and campaign management belong to your agency. We handle the plumbing underneath, which rarely gets anyone's attention: conversions in Google Ads, Meta and Allegro Ads that stay accurate even when visitors refuse cookies, enquiries that reach the CRM tagged with their origin, and a clear line from each zloty spent to the invoice it produced. Lacking this, spend is divided by hunch.

Order an audit Browse the services
2
services on offer
Ad to invoice
origin visible at every stage
Consent
tracking that respects GDPR
100%
remote, with view-only access

What we offer here

Step one shows where budget and leads slip away. Step two builds a sales process that holds on to them.

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Marketing audit

Your GA4 property, tag container, advertising accounts, Ceneo feed and consent banner all get inspected, after which we price a lead and an order per channel. It can emerge that certain conversions never get recorded, so a source written off as loss-making was condemned on bad data.

Sales funnel and CRM

Your real selling process gets written down and then configured in Bitrix24 or the CRM you already use. Contact forms, inbound mail and Facebook lead ads end up together, carrying origin and consent status, so the numbers show deals won as well as the channel behind every one.

The leaks between ad and invoice

Losing a share of prospects along the way is normal. The real problem is not knowing which stage leaks the most money.

Landing after the click

Load time comes down. Phone users see a white screen for seconds on end, so a click you paid for bounces straight back to Google.

Consent pop-up

Consent Mode v2 set up properly. A misconfigured pop-up either gathers data nobody agreed to or conceals many of your sales from the reports.

Contact form

Fewer fields, no bots. Visitors must type a NIP, job title and headcount, although sales need nothing beyond an email address and a few words about the request.

Internal hand-off

Every enquiry is logged in the CRM automatically. At present they arrive in a single employee's private inbox and are forgotten during that employee's annual leave.

Response speed

A target reply time, measured. Sales answered two days later; meanwhile the prospect had bought elsewhere.

Closed deal

Origin data stays attached until invoicing. Nobody can currently tell whether a customer found you through Google, through Ceneo or via word of mouth.

Count the enquiries slipping through your fingers before increasing the advertising budget. When a form fails on iPhones, or alerts are still addressed to someone who left last year, extra paid traffic simply disappears.

Audit, step by step

Done remotely using view-only permissions. You finish with a document that ranks each recommendation by how much it should lift sales.

01

Is measurement working?

Key events must register, and GA4 totals must match the real count of enquiries in the CRM or orders in the shop back office. Often they do not.

02

Channel economics

What an enquiry and an order cost, source by source. Bargain leads frequently turn out to generate the weakest revenue.

03

Posing as a buyer

Our team sends real enquiries from a phone and a laptop, then records whether they got through, which consents were captured and when someone answered.

04

Prioritised findings

Sorted by likely revenue gain against the work involved. There are often quick wins that cost almost nothing.

Questions and answers

No, and that is clear from day one. Our territory is technology and measurement: tags, integrations, CRM, site performance. Cooperating with your agency suits us well, and its results can improve once it optimises against reliable numbers.

We set up a consent banner on the consent management platform (CMP) you choose, together with Consent Mode v2. Advertising tags only fire once the visitor agrees. We document the configuration so it is easy to show to your data protection officer, a corporate client or the Polish supervisory authority, UODO, if it ever asks.

Yes, from the technical side. Marketing by email and SMS generally requires the recipient's prior consent, on top of GDPR. We check that forms collect each consent separately, that no boxes come pre-ticked and that the CRM stores the date and wording of every consent. The legal assessment we leave to your lawyer.

Yes, but some questions will stay open. With no CRM, an enquiry cannot be traced through to the payment, which means real channel profitability is out of reach. Introducing a basic CRM then becomes recommendation number one.

Broken forms or messages ending up in junk folders can usually be fixed quickly, with instant benefit. A redesigned pipeline and full attribution need enough accumulated data before the improvement becomes measurable.

Related areas

All services
Area 09 Websites and web apps Quick-loading sites with reliable forms Area 10 E-commerce and integrations Shop orders passed to the accounting system Area 15 Data and analytics One dashboard for every metric Solution Retail and e-commerce End-to-end IT for web shops

We will find the enquiries you are losing

Tell us which channels you use and what puzzles you. We will check the tracking and walk the customer journey ourselves, from ad to reply.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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