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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · Cloud and hosting

Hosting for Bitrix24 and web shops

A shop on shared hosting copes fine until its first big campaign. Then the trouble starts: stock sync with BaseLinker fails halfway through, product pages take five seconds to appear, and during Black Week customers meet a 503 error instead of a basket. Self-hosted Bitrix24 behaves the same way on an underpowered machine, dragging the whole sales team down with it. We build an environment that survives those days.

Send an enquiry Scope of work
Caching
tuned to your traffic
Integrations
with an alert when a sync stalls
Database backups
several times a day
EU
shopper details never leave the Union

Included in this service

WooCommerce, PrestaShop and Bitrix24 publish clear requirements. We follow them from the outset rather than patching the server after the first wave of complaints.

Talk the scope through with an engineer

Versions and settings

Runtime, database engine and HTTP server in releases the platform supports, with memory and execution limits raised for large imports.

Bitrix24 On-Premise

Hardware and software matching the vendor's published requirements, plus backups and updates, so the CRM and intranet live on a machine you control inside the Union.

Speed

Full-page caching, OPcache, Redis holding sessions and objects, and a CDN serving images, so product pages load quickly.

Integrations

Reliable cron jobs for BaseLinker, Apilo, Allegro, InPost and your invoicing tool, with an alert whenever a sync stalls.

Security

Admin panel reachable only from set addresses or over VPN, TLS everywhere, a rule set blocking the usual exploit attempts and plugins kept current.

Backups

The database is dumped every few hours and files nightly, with a minimum of one copy stored elsewhere and regular trial restores.

How we work together

Build and migration time depends on the shop or Bitrix24 instance and on how many integrations it has. Testing is always included.

01

Sizing

Visitor numbers, products and variants, CRM users and sync frequency together decide how big the server should be.

02

Build and load test

We set up the stack, run a copy of the shop and simulate promotion-day traffic before real customers do it for us.

03

Move

Code, data, DNS and the certificate switch over in the quietest hours, usually overnight from Sunday to Monday.

04

Post-launch checks

We verify the basket, BLIK and Przelewy24 payments, label printing, integrations and the admin panel, then keep watching response times after launch.

Scale up a week before Black Week, not on Friday morning. Changing the server plan takes minutes, but the cache needs time to warm and a load test only exposes slow plugins under traffic. We agree your campaign calendar and prepare the server in advance, then drop back to a cheaper plan once the season is over.

Questions and answers

No, nor would you want us to. Those are subscription services running on the vendor's own infrastructure. We host software you install on a server yourself: WooCommerce, PrestaShop, Magento and Bitrix24 On-Premise. For subscription shops we can still help with integrations and the domain.

The vendor's cloud edition is simpler and suits many companies. Your own server makes sense when you need full control over data location, custom modifications or integration with internal systems. We help you judge which pays off for your number of users.

Most often one plugin fires hundreds of database queries per page, caching has been switched off, or a cron job recalculates the whole catalogue every minute. Profiling usually names the offender quickly, which is cheaper than upgrading the machine.

In a busy shop, every few hours, because losing even one afternoon means orders, payments and tracking numbers that are hard to rebuild. Photos and other media rarely change, so one copy a day covers them.

Neighbouring services

Go to the area overview
Service VPS servers A virtual machine in the EU, configured and looked after Service Dedicated servers A physical server for your company alone in an EU data centre Service S3-compatible object storage Storage speaking the S3 protocol, hosted in the Union, for copies and archives Service Business email and calendars Email on your company domain, shared calendars and team mailboxes

Get your shop ready for more traffic

Tell us which platform runs your shop or Bitrix24, how many products and visits you have and which integrations are involved. We will size a server and plan the move.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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