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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · Websites and web apps

Website care

Neglected websites fall apart in a familiar pattern. An extension stops being developed, the PHP version loses support, the SSL certificate runs out over a bank holiday weekend, and for three weeks the contact form has been sending enquiries to someone who left the company. The owner usually finds out from a customer asking why nobody replied. Ongoing care exists so that question does not need to be asked.

Send an enquiry Scope of work
24/7
automated uptime monitoring
Updates
trialled on staging first
Backups
daily, stored in the EU
PLN 190/hour
excl. VAT

Included in this service

The agreement has two parts: a fixed element for patching, backup and monitoring, and a pool of hours for whatever you ask us to do, sized to how often you change content.

Talk the scope through with an engineer

Changes and small features

New pages, swapped banners, copy edits, a new form or a campaign section, all within the agreed bank of hours.

Updates

CMS core, extensions, theme, libraries and PHP version. Every update goes onto a staging copy first and reaches the live site only after it has been checked.

Backups

A daily copy of files and database, kept by another EU provider rather than the one running your server, and restored as a test at regular intervals. A backup nobody has restored is merely a hope.

Monitoring

Availability checked every minute, response times, the dates when domain and certificate lapse and a daily test submission through the contact form.

Security

File change detection, two-factor login to the admin panel, blocking of password-guessing attempts and a review of administrator accounts whenever your team changes.

GDPR compliance

A cookie banner that genuinely blocks scripts until consent is given, a privacy policy updated whenever a new tool is added and forms gathering only the data you use.

Monthly report

Work completed, updates installed, incidents and hours used. Brief and jargon-free.

How we work together

Everything starts with a handover check. We will not take responsibility for a site until its condition is known and documented.

01

Takeover

A review of code, versions, access rights, backups and hosting. We record who holds passwords, who the domain is registered to and what needs immediate attention.

02

Clean-up

Urgent issues come first: out-of-date software, no backups, accounts of former staff and an admin panel exposed to the whole internet.

03

Ongoing care

Scheduled updates, requests from the bank of hours, monitoring, and a summary at month end.

04

Suggestions

We keep an eye on analytics and error logs and come forward with improvement ideas instead of waiting for instructions.

A contact form can stay silent for weeks. After a hosting move or a DNS change, form messages start landing in spam or get rejected because the domain lacks valid SPF and DKIM records. The site works, clicking “Send” shows a thank-you note, and the enquiries vanish. So every day we send a test submission and confirm that it actually arrived.

Questions and answers

A site that rarely changes needs a small pool; one with campaigns, a blog and fresh sections needs a larger one. We begin small and resize the pool after a few months, looking at what was really consumed. The rate is PLN 190/hour excl. VAT.

Yes. The first step is an inspection and a written note of what we inherited. Sometimes the honest advice is that maintaining a site built on an abandoned theme with twenty outdated extensions will cost more than building a new one.

They can, which is why we never apply them directly to the live site. First a staging copy and a check of the key journeys such as forms, basket and login, then deployment with a backup taken moments earlier. If anything goes wrong we roll back from that copy.

Monitoring spots the outage within minutes. Response time depends on your plan: up to 4 hours on Start and up to one hour on Business, within working hours Mon-Fri 8:00-18:00 CET. Round-the-clock cover with a 15-minute response comes with Premium.

Yes. Hosting, domain registrar and Google Search Console accounts, as well as extension licences, are in your company name, and we receive our own named logins. When we part ways you simply switch them off, and we hand the documentation to whoever comes next.

Neighbouring services

Go to the area overview
Service WordPress websites Custom block theme, lean plugin stack, wired into your invoicing tool Service Shopify and other platforms Shopify, Shoper, IdoSell, PrestaShop or headless, sized to your sales Service Simple website and catalogue Several pages plus a product list with quote requests, no checkout Service Company website Distinct paths for buyers, recruits and partners within one site

Hand your website care over to us

Share the site address and list the jobs that recur every month. We will review the site during takeover and propose a bank of hours.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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