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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · Training

Corporate training

Nothing here comes from a catalogue. People quickly forget exercises built around an imaginary “Acme Ltd”; what stays is the moment they fixed their own budget sheet or tidied their own SharePoint library. Every session is live and online, so teams from different branches and colleagues working from home learn side by side, with no travel claims and no rooms to book.

Send an enquiry Scope of work
Bespoke
content shaped by your processes
Real files
instead of invented examples
Online
on Teams or Google Meet
Certificate
of completion for everyone

Included in this service

Sometimes one session right after go-live is enough. Other times it makes sense to run a sequence of modules over several weeks or months.

Talk the scope through with an engineer

Finding the real gaps

We track down the actual weak spots, which seldom match what the board assumes: the issue is not “Excel” in general, but three specific reports someone rebuilds by hand every Monday.

A programme cut to fit

Content follows your tasks and where the group is starting from, whether that means collaboration in Teams, reporting in Excel or Power BI, shared calendars in Outlook, handling personal data properly under GDPR.

Groups by department

People who share a job learn together faster than a random mix from across the firm. Accounts talk about KSeF and e-invoices, sales about quotes and CRM, a council office about EZD RP and ePUAP.

Shifts and rotas

For production floors, warehouses and shops we schedule brief modules at times that keep work moving, early in the morning or at shift changeover if needed.

Hands-on work

Everyone works in their own account on their own files, and the trainer checks progress through screen sharing and small breakout groups.

Quiz and certificate

A short task at the end, a concise guide to return to when in doubt, and a certificate of completion listing the topics covered.

How we work together

An online module lasts two hours, three at the very most. A departmental series usually means a few sessions, with dates agreed with you.

01

Talk to staff

We ask the employees themselves, not only their manager, where they get stuck and what workarounds they use.

02

Programme

Content is built from their examples and sent to you for sign-off together with a timetable.

03

Sessions

Groups split by level, plenty of practice, questions welcome throughout, cameras on and pairs working in breakout rooms.

04

Follow-through

Guides, a quiz and a check-in call a few weeks later to deal with questions that came up in real use.

The department head should sit in on the course with the team. When a manager starts sharing links instead of sending attachments, staff pick up the habit within days. When the manager sticks to old routines, the team drifts back to them within a week and the training budget is wasted.

Questions and answers

Yes, as long as we get a test account and the documentation. For specialist ERP modules, such as HR and payroll in Comarch or enova365, the vendor's partner is the better choice. We then cover everything around it: Microsoft 365, document flow, security and remote working.

Ninety minutes built on real examples from Polish inboxes: swapped bank details on invoices, fake courier notifications, the “CEO” urgently asking for a transfer. Participants point out the warning signs themselves. If you want to measure the effect, a controlled test campaign can follow a month later.

They receive the recording and cheat sheet, and if we are running several groups they can join a later one. To earn the certificate of completion, though, they must finish the final task, so watching the video alone is not enough.

Usually, provided participants are told about the recording and it is used only for training inside your company. The legal basis and retention period are worth agreeing with your data protection officer. Before the first session we send a short notice to pass on to staff, and anyone who prefers can keep their camera off during the recorded part.

We quote after the needs review, since it depends on the number of groups and modules. The reference point is PLN 190/hour excl. VAT for the trainer's time, including preparing material for your systems. You get a fixed price for the whole series before anything starts.

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Service One-to-one training Personal tuition from an experienced engineer, on your schedule

Book training for your staff

Let us know which teams need help and what trips them up. The course will be built from their real daily tasks.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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