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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · Training

One-to-one training

Some people learn far better without an audience. Here the learner decides the speed, can ask anything at all, and practises on the systems their employer actually uses. It is typically chosen for the only IT person in a company, who has nobody to turn to, or for someone in accounts or admin who inherited the computers “because they were good with technology”.

Send an enquiry Scope of work
Your pace
no group to keep up with
Your systems
we practise on them
From 2 hours
flexible scheduling
In depth
right up to administration

Included in this service

We begin with the everyday responsibilities, including jobs that have been waiting for “someday” for months.

Talk the scope through with an engineer

Level check

A short conversation so we neither repeat familiar ground nor skip over a gap that later brings everything down.

Learning plan

Subjects are drawn from the person's job and the company's real set-up rather than a standard curriculum.

Sessions

Video calls on Teams or Google Meet with a shared screen, working directly in your tenant or on your own server.

Technical subjects

Identity in Entra ID, device management in Intune, Windows Server and Hyper-V, routers and firewalls, backup, plus security duties under NIS2 and the Polish cybersecurity act.

Help between sessions

The learner can message us about a live task instead of waiting a week for the next appointment.

Notes

Summaries and diagrams of your actual environment rather than generic slides that fit every company and none.

How we work together

Sessions start at two hours, usually once or twice a week. Businesses pay PLN 190/hour excl. VAT, private individuals PLN 219/hour incl. VAT. The overall length follows the learner's pace.

01

Conversation

We establish current skills and the goal. Sometimes it turns out that solving one specific problem together is enough.

02

Plan

Topics and their order are agreed with the learner directly, and the company receives a summary.

03

Sessions

Short explanations followed by hands-on work in the real environment, the trainer watching to catch mistakes before they do damage.

04

Wrap-up

A quiz, a review of open questions, a certificate of completion and suggestions for what to learn next.

Between sessions we set homework inside your own environment. For example: configure conditional access for the sales team, or restore a folder from yesterday's backup. At the next meeting we go through what went smoothly and what did not. That teaches more than an hour of listening, and it clears overdue jobs along the way.

Questions and answers

Mainly a company's single IT person who has no one internal to consult. Also board members who need to grasp an area well enough to make decisions, and employees moving into a completely new field, from helpdesk into administration for example.

We help with the practical side, for example Intune or Entra ID administration, because we practise on a real tenant. The exam itself is taken directly with the vendor, and we do not issue Microsoft certifications. From us you receive a certificate of completion.

No. We bill the hours worked, with no subscription. The number of meetings depends on the topic, and once you feel you know enough, we simply stop.

Yes. It might be someone retraining for a career in IT, for instance, or someone who wants to get their home network and photo backups in order. You pay in advance via a payment link using BLIK or a card, and a receipt or invoice is issued on request.

Neighbouring services

Go to the area overview
Service Corporate training Team courses delivered over video, using the tools you already run

Plan training for one person

Describe who wants to learn and what about. After a brief call we will send a proposed plan.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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