Business Individuals Public sector
Remote support Help
Pay an invoice BLIK, card or instant transfer Is this invoice ours? Invoices and KSeF
Polski English
Get a quote
Services
Solutions
Pricing
Courses
Company
Contact
Get a quote
See the full catalogue of 83
IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
All 14 solutions
Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · E-commerce and integrations

Shipping and carrier integration

A Polish shopper usually knows exactly which Paczkomat locker they collect from and expects to pick it on a map at checkout, not type its code into an order note. At the other end sits a warehouse that spends each morning copying addresses into a courier portal, printing labels one by one and pasting tracking numbers into emails. We connect both ends: the buyer sees a true delivery price and chooses a point, and the warehouse prints the whole morning's labels with a single button.

Send an enquiry Scope of work
Map
of lockers and pick-up points at checkout
1 click
labels for a whole batch of orders
Tracking
sent to buyers automatically
Returns
label without contacting support

Included in this service

We normally connect two or three carriers. Buyers get a choice, and you are not tied to one courier when it is having a bad week.

Talk the scope through with an engineer

Carriers

InPost Paczkomaty and courier, DPD with Pickup points, DHL with POP, ORLEN Paczka, GLS and Poczta Polska, directly or through Furgonetka or Apaczka.

Delivery cost in the basket

A price based on weight, size and delivery method, shown before the buyer enters their details rather than sprung on them at the final step.

Pick-up points on a map

A widget showing lockers and partner points, suggesting the nearest options from the buyer's address.

Batch labels

Labels for every paid order printed with one button, on a thermal printer or as A6 sheets.

Cash on delivery

COD parcels carry the amount straight from the order, so a typo in the figure does not leave you paying the difference.

Statuses and notifications

The tracking number goes onto the order and into the buyer's email, and a “delivered” status closes the order in the shop.

Returns

Buyers create a return label themselves from their order number, and the warehouse knows what is coming back before the parcel arrives.

How we work together

Hooking up the carrier itself is usually a small part of the work. Most of the effort goes into filling in weights and dimensions and settling the delivery price list.

01

Shipping analysis

We study your order history: parcel sizes, the share of locker, COD and foreign deliveries, as well as your existing courier contracts.

02

Contracts and access

We help you obtain API access from carriers, or an account with Furgonetka if you would rather use a single panel for all of them.

03

Configuration

Product weights and dimensions, packing rules, free-delivery thresholds and oversize surcharges.

04

Test parcels

We send a few real parcels with each carrier and follow them from label creation right through to the “delivered” status.

Without weights and dimensions on your products, the delivery price is guesswork. The system falls back on a default, the buyer pays PLN 12.99, and the courier adds an oversize surcharge that you absorb. More often still, a large box will not fit a locker compartment and goes back to the sender. That is why dimensions are completed in the product register before shipping goes live.

Questions and answers

Usually two or three: InPost lockers, because many buyers expect them, one door-to-door courier and perhaps a cheaper pick-up option such as ORLEN Paczka. A longer list seldom lifts sales; it just slows the decision and complicates packing.

A broker such as Furgonetka or Apaczka gives you one panel, one invoice and often decent rates at small volumes. A direct contract with InPost or DPD can become worthwhile at high volumes, or when you have particular needs such as a fixed daily collection time from your warehouse.

It is a simple rule in the shop, but the threshold needs working out. We take your average basket value, margin and real shipping cost, so free delivery nudges buyers to add an item instead of eating the profit on every order.

No. We deal only with software and configuration, remotely. Your warehouse or fulfilment partner packs and hands over the parcels, while we make sure labels, tracking numbers and statuses move without manual work.

Neighbouring services

Go to the area overview
Service Accounting software integration Shop orders turned into invoices in Optima, Subiekt or wFirma Service Marketplace integration Allegro, Amazon.pl, Empik and Erli drawing on one stock figure Service Online payments BLIK, pay-by-bank, cards and PayPo at checkout and in the books

Sort out your shipping

Tell us what you send, how many parcels go out each day and which carriers you use. We will propose a checkout setup and a labelling workflow.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

We set strictly necessary cookies only: they keep the site running and remember the city you chose. Nothing here is used for advertising or tracking. More in our privacy policy.