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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · IT consulting and audit

Digital strategy

The warning sign usually looks the same: the IT bill climbs every quarter, yet no one can explain what the company receives in exchange. Add deadlines that will not move, such as mandatory KSeF e-invoicing, and the ambitions of the owners: a second warehouse, selling on Allegro, a subsidiary abroad. We fold all of that into a single plan that says what to tackle now, what can wait a year and what is better dropped altogether.

Send an enquiry Scope of work
Online
interviews and meetings on Teams or Meet
1-3 years
planning horizon
Budget
broken into stages
Document
ready for the board

Included in this service

We begin with the way the firm makes its revenue; technology comes later. Specific tools are chosen only once it is clear what needs to change and why.

Talk the scope through with an engineer

Current landscape

Applications, workflows, licensing, vendor agreements and the spots where staff retype data from one program into another. Collected in conversations with staff and by looking at the configuration over a secure connection.

What departments say

We ask sales, accounts, the warehouse and the directors what slows them down day to day. Their answers seldom match what the person running IT believes the problems are.

Where the money goes

Microsoft 365 licences, SaaS subscriptions, cloud usage, hours billed by outside consultants. We sort the costs that earn their keep from those that continue purely out of habit.

External obligations

KSeF and its link to your accounting system, GDPR, possible NIS2 coverage under the amended KSC act, and security demands from your own customers. They go into the plan on day one instead of arriving as a mid-year surprise.

Priorities

Each initiative is scored for benefit, cost and risk, and we explain in writing why the order is what it is.

Groundwork for funding

If a KPO, FEnIKS or regional programme call is on the table, we help prepare the technical part: the IT baseline, scope and timeline, in a form that transfers easily into an application. We make no promises about funding.

Plan and presentation

A document covering one to three years, broken into stages with sums and moments where management must choose, so the owner can decide without needing an interpreter.

How we work together

Duration depends on the size of the firm and the number of departments, and is agreed before we start. Every meeting is held online.

01

Understanding the business

Revenue model, plans for the next two years and whatever currently holds growth back. Technology takes a back seat at this stage.

02

Gathering evidence

A look at the systems, a register of licences and contracts, and one-to-one calls with the managers of each team.

03

Analysis

Business pain points are set against the state of the systems, and we calculate what each change delivers and what doing nothing costs.

04

Plan and discussion

A presentation for management, debate and revisions. The final version reaches you as a working document rather than a glossy brochure.

In many firms some spending buys nothing at all. Seats still paid for staff who quit half a year ago, two apps covering one task in separate teams, a platform purchased “for later” and never switched on. Tidying that up can pay for part of stage one without any fresh budget.

Questions and answers

For a small company the plan is shorter, but the questions do not change: what to buy, in which order and for how much. With 25 staff the document is simply shorter. Typical topics are choosing an ERP, tidying up Microsoft 365 and getting ready for KSeF.

The heads of each department plus whoever signs off spending. A roadmap drawn up only with the IT person tends to be technically correct yet detached from what the business actually lives on.

We do not write complete applications and we make no promises about funding. We help prepare the technical part describing the IT investment: current state, objective, scope, timeline and cost estimate. Your funding adviser, or you yourself, then completes the rest of the paperwork.

You will hear them straight, even when the root cause is the way work is organised and not the software. Unwelcome news, perhaps, yet it keeps you from pouring money into a tool that could never have solved the issue.

No. The plan belongs to you, and you can carry it out with your current supplier, your own team or with us. The figures in it are based on market rates, not on our price list.

Neighbouring services

Go to the area overview
Service Systems and architecture review Independent assessment of architecture, code and technical debt

Order an IT investment plan

Let us know what concerns you most: costs, the pace of change or risk. You will get a suggested project outline and a realistic timescale in reply.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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