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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · Bespoke software

Systems integration

The brief always sounds trivial: get the data from A to B. In reality the same customer has a different name in the CRM than in Comarch ERP XL, units of measure in the shop do not match the warehouse, and a product code in BaseLinker looks nothing like the one in Subiekt. No algorithm can tell which record is correct. Someone in the business has to decide, and we help you make it before a single line of integration code is written.

Send an enquiry Scope of work
1 master
for each data type
KSeF
sending and receiving invoices
Alerts
when anything stalls
Goal
no manual retyping

Included in this service

Almost anything can be connected technically. The hard part is agreeing internally where the authoritative version of each customer, item, price list and document lives.

Talk the scope through with an engineer

System map

We list what runs in the business, such as ERP, shop, CRM, WMS, Microsoft 365 and sector software, along with everything that is currently typed in two or three places.

Data flows

Direction and frequency of every exchange, plus the owning system for contractors, items, stock, price lists and orders. The result is one diagram that the board can follow too.

KSeF and e-invoicing

Sending invoices from your system to the National e-Invoicing System, fetching purchase invoices and handling UPO receipts. PEF for public sector buyers as well.

ePUAP and e-Doręczenia

For public offices and local authorities: taking in letters from ePUAP and e-Doręczenia into the case system or EZD RP and sending replies back without copy and paste.

Error handling

Queues, retries, duplicate guards and a notification to a named person when a document needs a human decision rather than another attempt.

Monitoring

We watch every run. If an integration stays quiet longer than usual, the person responsible is alerted before a customer notices anything.

How we work together

A simple link between two systems with ready APIs is a much shorter job than several systems sharing master data. We give a schedule once the data has been reviewed.

01

Cleaning the data

We review the data on both sides. Duplicate contractors and mismatched records almost always turn up and need sorting out before go-live.

02

Design

Flows, precedence rules, conflict handling and VAT Act requirements wherever invoices are involved.

03

Build and test

On the KSeF test environment and on copies of your data with personal details removed, never on made-up samples.

04

Go-live

For a short while both the old manual routine and the integration run in parallel; then the copy-typing ends and monitoring takes over.

Most sync clashes start when one field can be changed in two places. Sales update a client's address in the CRM, accounts fix it separately in the ERP, and the next sync wipes out one of the edits. We therefore name an owning system for each kind of record before go-live and make that field read-only in the rest.

Questions and answers

Options still exist: CSV or XML drops, direct database reads or vendor mechanisms such as Sfera in Subiekt nexo. None is as robust as a supported API and each needs attention whenever the software is updated, but they generally get the job done. Sometimes upgrading the ERP turns out cheaper.

Many popular accounting packages have their own KSeF support, so check what your vendor offers first. We write an integration when invoices are generated in a line-of-business system, a web shop or your own application, or when purchase invoices must be matched to orders automatically.

Seldom. The majority of processes are fine on syncs every few minutes, and that setup copes better with outages. Real time makes sense for shop stock levels, where every unit sold counts.

Our support contract defines reaction times and who owns what. Most failures are caused on the other side, by a supplier changing its API or a certificate expiring, so we monitor external system responses as well as our own code.

Neighbouring services

Go to the area overview
Service Software from idea to production One team from workshops and wireframes to launch and beyond Service Mobile apps Apps for iPhone and Android phones, released under your company name Service Open source development Pay for the work, not for every extra user licence Service Dedicated development teams Extra engineers for your product, minus the recruitment process

Ready to join up your systems?

List the applications between which data is still copied by hand. You will get an estimate and a note on any clean-up needed first.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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