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IT outsourcing An external IT team that works remotely and knows your systems inside out Managed IT support Your laptops, servers and Microsoft 365 in our hands at one fixed price per month IT helpdesk Staff raise issues by email, through the portal or in a Teams chat Service desk One queue for every request, priorities set by the SLA, reporting each month 24/7 IT support Night, weekend and holiday cover for systems that must stay up Start, Business and Premium plans Managed IT from PLN 1,900/month excl. VAT
Support plans and SLA Contracted reaction times of 15 min, 1 h or 4 h Systems administration Servers, user accounts, hypervisors and sluggish or infected PCs, all handled remotely IT infrastructure An honest review of what you run, speed fixes and desktops delivered from the cloud Networking and VoIP Wi-Fi and LAN checks, 24/7 link monitoring, calls through Teams or a VoIP provider Cloud and hostingNew Virtual and physical servers in EU data centres, shop hosting, S3 storage and company mail Backup and restore Copies that are tested by actually restoring them, stored locally and in the cloud
GDPR and personal data protection Registers, processor agreements and the technical measures behind them Security policies and documentation Written rules prepared with audits and NIS2 in mind Security tooling deployment We choose the tools, deploy them and fine-tune the rules Infrastructure security Split networks, strict firewall policy, hardened servers Application security Reviewing code and securing how releases ship Data leak prevention (DLP) Control over which files leave the organisation Database security Who can read what, encrypted at rest, with every access logged Web application firewall (WAF) Filters hostile traffic before it hits your site, shop or API Access control and endpoint security Intune-managed devices with MFA enforced VPN and encryption Encrypted laptop drives and protected remote connections Vulnerability scanning Regular scans with a to-do list ordered by severity Antivirus and EDR Threats detected, the infected device isolated SOC monitoring A security team triaging every alert, day and night System hardening Defaults tightened in line with CIS benchmarks Secure use of AI Clear policies on what staff may paste into Copilot or ChatGPT
Websites and web apps Company sites, shops, portals and B2B platforms, plus UX, SEO, ongoing care and rescue after a hack E-commerce and integrations Orders flowing between your shop, Allegro, the accounting package, BLIK and couriers Bitrix24 and intranet A shared workspace for CRM, tasks and documents, configured and licensed Bespoke software Web and mobile applications built to order, integrations, migrations and teams on demand Software testing and QA Manual and automated checks, load tests, usability sessions and pentests before go-live
Artificial intelligenceNew From a first pilot to production models, with GPU capacity and staff workshops Data and analytics One reliable source of figures, dashboards and invoices read automatically IT consulting and audit An outside view of your roadmap and of how your systems fit together Digital marketing Where leads come from, where they get lost and how the CRM should track them
Software and licences Licences for IDEs, monitoring, remote access and admin tooling Training Courses for whole teams or individual coaching sessions online
Not sure what you need? We review your IT remotely and hand you a prioritised fix list Get the free review
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Data in the EU Mailboxes, files and apps kept in EU-based data centres GDPR compliance Documents and controls ready before UODO knocks Remote and hybrid work Staff reach company files safely from any location Downtime prevention Tested backups, alerting and a recovery plan on paper
Retail and e-commerce Web shop, Allegro, BLIK and InPost wired into one flow Manufacturing Servers, network and ERP looked after so IT does not stop the line Healthcare and clinics Electronic records, e-prescriptions and patient data kept safe Construction Plans and BIM models available on site, on any device Logistics and transport WMS, carrier integrations and business continuity Public institutions KRI, digital accessibility, NIS2 and e-invoicing through PEF
Small businesses Microsoft 365 set up properly, helpdesk included Mid-sized companies SLA-backed care for servers, network and security Large enterprises Named engineers, short reaction times, regular reports Multi-branch companies Every branch runs on one IT standard
Your case is different? Tell us about it and we will assemble a mix of services around it Describe your case
About us The team and our remote-first approach Payments Invoices, KSeF, BLIK and payment terms Contact Email, the enquiry form and calls on Teams or Google Meet
Service · Backup and restore

Backup implementation

Before the first job runs we ask two awkward questions: how many hours of work can the company lose, and how long can it stand still? Choosing software without those answers means betting, and you only learn you lost the bet when a machine will not start. We carry out the entire set-up from a distance, through an encrypted connection to your systems.

Send an enquiry Scope of work
RPO and RTO
settled before any configuration
3-2-1
with one copy kept elsewhere
Immutable
locked until retention ends
Drills
booked in the calendar

Included in this service

We set up the copying and the routine that checks it. A backup nobody has ever restored from is a hope, not a safeguard.

Talk the scope through with an engineer

What matters most

We rank your systems, settle the acceptable gap in data and the deadline for being back in business. An accounting practice at year end will answer very differently from a wholesaler running a WMS.

A 3-2-1 design

Your data exists in three places using two different storage technologies, and one location lies beyond both your building and your domain. In practice: the server, a local NAS and object storage in an EU region.

Backup jobs

Hyper-V and VMware virtual machines, SQL Server databases behind Comarch, Symfonia or enova365, file shares, Microsoft 365, plus switch configurations and firewall rules.

Ransomware resistance

A backup console kept out of the domain, dedicated accounts with MFA, and write-once copies whose expiry date no administrator, genuine or fake, can bring forward.

Alerting

A failed job goes to a named person and to our team, rather than a generic admin inbox that has gone unread for ages.

Test schedule

A written routine of spot restores of files or a database and periodic full, timed recoveries of a chosen server, at a pace agreed with you.

How we work together

How long it takes depends on the number of systems and the data volume. We agree the timeline, including the first full backup and the first test, before we start.

01

Inventory

What is copied today, what is missing, where the copies sit and whether anyone has ever tried to recover something.

02

Design

We size the data, fix retention and fit every job into the overnight hours so it completes before staff start work.

03

Configuration

Jobs, repositories, permissions, encryption and alerts, all handled remotely without interrupting your staff.

04

Trial restore

We recover from the backup and time it. That figure is your real recovery time, not a number from a vendor brochure.

How far back you can reach matters more than how often you copy. Criminals frequently lurk undetected inside a company for a month or longer and only then launch the encryption. If you keep seven days of copies and the break-in happened three weeks ago, every one of them already contains the intruder. A sensible minimum is a month of daily copies plus monthly ones going back a year.

Questions and answers

Consistent database dumps, complete VMs, network device settings, domain controller data or an Entra ID export, licence keys, and service passwords held in a secure vault. Settings are the usual blind spot. Files come back fine, yet the knowledge of how the network was built sits with one admin, who is of course on leave that week.

For a sole trader it can be a starting point, for a company it is not. The drive stays plugged in, so ransomware encrypts it along with everything else, and if someone takes it home, the copy depends on them remembering on Friday. An automated NAS plus cloud storage costs little more and does not rely on anyone's memory.

Whatever suits the environment. Veeam or Synology Active Backup work well for virtual machines, specialist cloud services handle Microsoft 365 on its own, and smaller firms can sometimes get by with a well-configured tool built into the NAS. We are not tied to any vendor and we help you choose the licence you genuinely need.

The work is billed at PLN 190/hour excl. VAT or included in an ongoing support plan. We estimate the hours after the inventory, before any work begins. Software licences and cloud storage come on top, and we price both before anything starts.

Someone on your team following our illustrated instructions, or your usual local hardware supplier. You buy the device wherever you prefer and we recommend a specific model and capacity. Once it is on the network, we do the rest over secure remote access.

Neighbouring services

Go to the area overview
Service Cloud backup Encrypted, undeletable, stored with a European provider

Let us set up a backup you can restore

Tell us what needs protecting and how much downtime the business can tolerate. We will propose a backup plan built around exactly those figures.

Hours
Mon-Fri 8:00-18:00 CET, reply within one working day
Meetings
Online via Teams or Google Meet

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